Refund policy
Purchase Policy for Empyrean Parfums
Last Updated: January 4, 2024
- Purchase Acceptance
By making a purchase from Empyrean Parfums, you acknowledge and agree to the terms and conditions outlined in this Purchase Policy.
- Payment and Deposits
- Payment: We accept payments for our fragrances through our website using secure payment gateways.
- Deposits: Some purchases may require a deposit, as indicated during the checkout process. All deposits are final and non-refundable.
- Returns and Refunds
- Returns and Refunds: We accept returns within 30 days on fragrance products that have been unopened and unused for a full refund. Due to the nature of our products and health concerns, all sales after 30 days are final.
- Cancellations
- Order Cancellations: Once an order has been placed, it cannot be canceled or modified.
- Product Availability
- While we strive to maintain accurate inventory levels, there may be instances where a product becomes unavailable after your order has been placed. In such cases, we will notify you and provide alternatives or a refund for the affected product.
- Shipping and Delivery
- Shipping and delivery details are outlined in our Shipping Policy. Please review it for information on shipping options and timelines.
- Contact Us
If you have questions or concerns about this Purchase Policy, please contact us at info@moi-fragrances.com